---
title: How do the five free monthly retrievals work?
description: Description on how to use free lookups and when it resets
---

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# How do the five free monthly retrievals work?

## Description on how to use free lookups and when it resets

Each company is granted **five free** repeat lookups monthly. The principal reason for offering this is for someone who either is unable or forgets to download a report when the match is initially found.

![](https://support.markaaz.com/hubfs/Business%20Lookup%20(12)-png.png)

Any **repeat lookup** will decrease the number of free lookups. The number of free lookups resets on the **1st day of every month**. Even if the free lookup value has reached zero, **all functionality** to lookup by Markaaz ID works as before. Once the five free repeat lookups have been **used** for the month, the user will be **charged** at their **contracted rate** for requests to get contracted **data groups again**. However, there will be **no** additional charges for a **repeat lookup match request**. 

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